该职位来源于猎聘Responsibilities:?Provide on-going support of business systems (eg. AX), with the resolution of user issues logged through a central helpdesk.?Liaise with users in order to analyse business processes, clarify requirements and determine the scope of required solution.?Evaluate gaps in the current system, business process design/mapping and documentation and propose solutions to these gaps.?Provide system and process training, and ensure that any supporting documentation is up to date.?Working with Local Project Manager for each deployment to ensure activities are kept within budget, on plan and delivered to agreed quality guidelines.?Act as knowledge base for end users and team members on implementations and on-going support.?To carry out additional duties as may be assigned from time to time as instructed and agreed by line manager and that are considered within your skills remit.Qualifications:?Good working knowledge and experience of Microsoft Dynamics AX 2012 R3.?Dynamics AX certification and Manufacturing industry experience is preferred.?Understanding of Business Process Analysis and Design, with significant experience in an ERP implementation is preferred.?Demonstrate understanding of business processes and best practices.?Good presentation and demonstration skills.?Clear/demonstrable customer focus (either internal or external).?Willingness to travel and work on site outside China.